Arpita Sarkar

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Arpita Sarkar

GM (P) at ONGC, India

Chemical Engineer from Jadavpur University. Having 31 years of experience in ONGC.

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Tricky workplace situation handled

By this mentor in various human skills

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If u forget something, the whole thing gets spoilt

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I will ask to use life experiences and remember the best presentation heard. From that, pick up something g to improve the presentation and to make an impact

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Yes always.

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Can guess a lot. Most of the emotions are shown on the face

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There are so many life experiences. I will narrate from those.

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Email 2 as it is not demotivatimg

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Very casual behavior without considering how it can affect others in a negative way

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Brainstorming involving everyone

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Giving Life experiences with good and honest communication

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Accept the fault and try to improve

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Practice meditation

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Giving life experiences of how a good behavior can mold the greatest critic.

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She is not satisfied with our product

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A candid smile

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I would have talked to her in detail

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Honesty,impartiality, integrity

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Business decline after some time of this mal practice

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I will make for them a planning for next six months so that they can identify their values and practice them in their personal and professional life.

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They are reciprocative and communicative

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Take efforts to stop subordinates to get demotivated and then analyze the issues for negative feedback

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Call him over the cup of coffee and discuss the things in a very cool and calm way

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Keep going, never give up

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Marathon runners look at how much further they have to go,not how far they came
Marathon runners check their ego at the door.marathon
Marathon runners keep moving forward even if things do not go according plan
Marathon runners do not allow overwhelming feelings to paralyze them
By staying focused at the goal

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Call a meeting
Admit the mistake and explain the team to learn from it.
Focus to groom others to fill the vacuum . Take review meeting everyday.

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I will give some example when I was going through a tough time, how I sailed and gained back everything which was missing then.

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Build some networking in the new place

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By being a good listener and communicator

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By encouraging and appreciating each other

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I will tell a story showing example of building partnership

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They get stressed and the quality of their output suffers

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1.To improve and maintain good relationship with daughters. 2. To maintain a good and healthy relationship with spouse 3. To spend my time in am effective way in professional life so that I feel valued.

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Write out all her commitments in detail. Then prioritize. Then modify the least important ones by allocating less time and energy to them than before

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If u cannot manage your emotions, then it is a problem.

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If the goal is set, then diversion or focus from the goal can be avoided even if the situation is stressful

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Good communication, patient listening,decisiveness,not conservative about taking some calculated amount of risk

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Having a two way communication from the beginning

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All have single focus
That's how they formed the teams as only boys team. But girls can also play football.
A team consists of more than one person having the same goal or objective

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I knowingly do not have any bias. It is not known to me as of now.

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In time of need, if one person refuses to help you, there will be five others who are willing to help. Have trust in people.

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If all the employees are engaged fulltime if all the resources are judiciously utilized

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Acknowledge the problem. Understand the issue. Think of a solution. Discuss it with your subordinate who created the problem. Take him into confidence. Implement the solution.

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I will give an example from my life experiences

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Feeling relaxed, getting desired output, getting required me time

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Helps in planning
Eliminating which cannot be done
Making the task easier and relaxinh

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Yes doing yoga or exercise along with cooking......keep items on slow flame and performing yoga/exercise/meditation in between in smaller segments, one by one

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Inquisitiveness, searching for some change always and restlessness

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Committees are formed and decisions are taken by the committee

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Encourage risk taking steps and reducing vigilance cases so that employee feel enthusiastic to implement innovation rather than being skeptical for something new

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I will give example from reputed corporates who benefitted from innovation

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Cater to the exact need and requirements of clients

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Proper in detail communication about the booking details of the customer between the supervisor and front desk people

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I will give example from my pleasant hotel stay in a tourist destinatipn

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Arpita Sarkar

Tricky workplace situation handled

1 What is wrong with memorizing a speech or a pitch?

2 If you were a mentor teaching presentation skills, how would you do it? What experiences can you share?

1 Do you attempt to read the emotions of your clients or customers by observing the face, arms or entire body?

2 Can read our others' emotions by observing the face only?

3 If you were to teach this skill to someone else, what life or work experience can you share to bring this to life?

5 What are some of the elements that contribute to unfavorable work environments at your company?

6 What are some of the measures you take to prevent conflict at your company?

7 If you were to teach this skill to someone else, what life or work experience can you share to bring this to life?

8 What are effective ways of handling negative feedback?

9 What can you do to enhance your skills of dealing with negative comments from clients?

10 If you were to teach this skill to someone else, what life or work experience can you share to bring this to life?

11 Imagine that the person in the above image is a client and has approached you. What emotions can you read from her expression and posture?

12 What non-verbal strategy should you use with the client in the illustration above?

13 Think of a time you met an angry client and try to remember your non-verbal communication. What could you have done differently to overcome the barriers created by the irate clients?

1 What kind of values do you think people desire in leaders?

2 What happens if we don’t abide by our values?

3 If you were a mentor teaching a leader on how to identify their value system, how would you help them do that?

4 What do you think about the leaders above?

6 If you were a mentor teaching a leader to practice what he preaches, how would you do it?

8 How do you think marathon runners overcome their obstacles? Rearrange the words to get the answer:

9 Write down actions you would take in the following situations as a senior manager. Following are the scenarios

10 If you were a mentor teaching this skill to someone else what life or work experience can you share to bring this to life or do you have a creative way to teach this skill to someone else ?

2 How does your team promote partnership building?

3 What are some of the ways your team can enhance partnership building?

4 If you were a mentor teaching this skill to someone else, what creative way can you use to teach it?

1 How do over-committed people come across? How does having too many commitments affect their work?

3 Imagine one of your friends is stressed because of being overcommitted. How can you guide her in managing commitments? Share some tips based on this lesson.

4 Why is it difficult to remain productive in stressful situations?

5 One essential component of self-management is goal setting. How does setting clear goals impact your performance during stressful situations?

1 What are some strategies for making sound decisions? (A sound decision is one you take after really thinking through all the options and outcomes of the decision)

4 It is human to have biases. Can you describe biases that you tend have in different situations? What are some of the ways you can tackle these biases?

5 What life or professional experience can you offer to bring this skill to life if you were to teach it to someone else?

6 The company KE is having high overhead costs. This is starting to become a critical issue. They are holding a meeting to reach the bottom of this issue. What critical questions can they ask to reach a solution?

7 Think of an issue you are currently facing. Follow the five steps of critical thinking to reach a solution.

8 If you were to teach this skill to someone else, what life or work experience can you share to bring this to life?

9 Now let’s discuss the benefits of time management. List 3-6 benefits of time management.

10 Below is a list of advice on how to manage your time. State why you think they help.

11 What life or professional experience can you offer to bring this skill to life if you were to teach it to someone else?

1 Brainstorm qualities of innovative mind-sets

2 Does your company facilitate environments which are conducive to innovation?

3 What changes can be done to create environments which promote innovative mind sets?

4 What life or professional experience can you offer to bring this skill to life if you were to teach it to someone else?

5 What are some of the benefits of design thinking?

7 What life or professional experience can you offer to bring this skill to life if you were to teach it to someone else?

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Pricing is $1000 per expert or $2500 for 3 experts for 75 minutes of learning, innovation, and/or problem-solving.

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