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Disht Advani
Manager at PwC Europe , Germany
Disht is a Manager within PwC’s Value Creation in Deals practice focusing on operational/ technological aspects of Mergers and Acquisitions (M&A). He is also passionate about the implementation of innovation methodologies such as Design Thinking, Business Model Canvas, eSports and Gaming topics and people-focused change management in Deals.
Tricky workplace situation handled
By this mentor in various human skills
1
- First step would be acceptance and reflection for both. Second step would be to take a minute and put yourself in the other persons shoes and lastly, make sure to respect the other person.
2
- 1) Accept the situation. e.g. I am working now in M&A and currently there is a huge conflict with a colleague from another office. Can we replace the colleague from the project? Or should I just learn to collaborate to achieve the bigger goal 2) Conflicts and the lack of communication leading to longer working hours for the rest of the team 3) No clear ownership of goals, roles and responsibilities leading to conflict on the project 4) Not having everyone on the same page leading to extra work being done for the client. I tried to link this question to a current situation which I have to deal with.
3
- 1) Their reaction 2) Lack of empathy and respect for other team members 3) Fearing failure - that maybe the confrontation may lead to further issues than resolutions 4) Too many meetings without a result as the person is absolutely stubborn
4
- Not everyone is on the same page always. But through Communication , Communication and Communication (3Cs) and 'Empathy' you can win over people. People are not wrong its just different perspectives and you should bring to the table whatever helps in a situation. So 'solve the problem by understanding the question, don't try to solve without understanding the question'.
5
- Marketing creates and distributes the main content, following best practices of marketing, creates leads which helps in sales. Sales kicks in and helps the marketing ideas turn to reality, and sales focuses on the person rather than the original vision.
6
- To build a common foundation so that there is an alignment between marketing and sales. Ways to do this (1) Marketing maps (2) Design Thinking sessions (3) Collecting feedback
7
- I am working as a Consultant for the business and I would rate that it can be better if people show more empathy than ego. Regular team building, Regular coffee virtual coffee in time of COVID-19 and Collaboration is the way forward.
