Pinky Rai
GM (Elect) Officine Panerai
Meet the mentor
Tricky Workplace Situation Handled
- Doesnt sound natural, more like a recitation, will lead to a loss of interest from the audience Will not be from the heart
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- Be really thorough with the subject/concept, patient with disagreements, speak from the heart
- He is overstepping, he isn't listening to his customers, not giving them space
- Observe people. Listen mindfully Stop multitasking. Blot out other thoughts during the time
- I dont really have a life experience but yes its always good to be there wholeheartedly in the conversation. By active listening, you dont miss out the context, references, u take in and gainmuch more from it. Also it shows you belong to the team and what the person says, counts
- Entire body
- Not really. U notice a twitch in the shoulders, the clasping of hands, body language which shows the overall composure of the person, the face could hide it all So, no
- I would say if i prepare myself well then the ease and comfort in my skin will just flow out. My body language will be one of confidence and i will be receptive of others
- The second one because he opens up with appreciation first then states the problem, also he considers brainstorming as a solution which is healthy for the team. Sure fire way for the team to be receptive and work sincerely to make up on sales dip and achieve targets next time around
- To have a communication cycle To be able to have direct talk, confront staff with issues
- Arrogance Carelessness Insensitivity Fear of losing out
- To communicate, see that all are equally informed about tasks or issues To be open minded, to reason out problems, to stay calm during conflicts, to lend solutions,to negotiate
202081164112.jpg)
- To listen, pause , think and only then react. To stay calm. Also to accept mistakes when committed. After all its a learning experience, things can only get better by being receptive.
- To remember it and use it to change things if required. To see that it wont be repeated.. If one feels that its not right then to communicate and clarify one's position n if still things dont change, move on
- Deep breathe Talk it out, see where i went wrong and rectify what i still can
202081163212.png)
- Think differently Empathize Talk Correct oneself
- She is skeptical, almost critical, and is guarded in her approach towards me. Surely thinks I can't deliver.
- A big smile and a handshake while welcoming her.
- I always would accept my faults, to begin with, or empathize with the angry client at first. Smile and then slowly, in dialogue, explain where things went wrong and how I could correct it.
- Integrity, Empathy, Commitment, Accessibility.
- Dissatisfaction and disappointments within ourselves. We will not be able to achieve our goals
202082142251.jfif)
- To think about what they are really passionate about and how would they go about it in a rightful way so as to make things happen. That would form a value system. Also keeping in mind that they are helping many in the process.
- The first has a senior appreciating n congratulating a younger colleague and everyone seems happy. So there I see encouragement. The second leader is taking his team through a presentation, they all look focused and serious. The third shouts out team work and it seems like a high-five moment. I'd totally go for the third leader.
- Brainstorm and tackle each feedback and complaint and try turn things around. Accept the drawbacks but come back stronger
- Just be what i want others to become , in time
- No networking within the groups, could be lack of interest and hence no knowledge of the goingons in the Company, narrow focus
- Sit down with all stakeholders , discuss plan B /C and finalize the immediate corrective actions which can be taken at the point in time. To work at risk assessments on priority.
- Find out the root cause first myself, reason it out, then bring in all concerned to the table, assess all thoughts coming forth and then decide on the next step to overcome the crisis.. Help the affected parties with putting in more resources if required, raise the level to bring focus to it and mitigate
202082143830.png)
- Take that deep breath. Believe i can do this. Take it headon and deal with it. Reward yourself after a good job is done. Be fair to all parties concerned
- but I'm willing to learn, work at accomplishing goals and take my team along.
- for what the future has in store for me.
- I will develop. I will fight my battles. I will take care of the needy.
- do what I set my mind to; I can fix problems; I can live through bad days and welcome the sunshine thereafter
- to live a life with trust, honesty, love and peace.
- YES
- Instilling confidence in people leads to success. People will feel better, come to you, listen, and in turn, you are growing leaders. A win win
- Closed, rigid, not approachable
- Open to new ideas, flexible , can accept own mistakes
- Go back the next day and discuss my failings and promise I would make up on the shortfall felt.
202082143036.jpg)
- I would ask him or her to prepare each time he/she get to spell out decisions and distribute work amongst teammates To keep ears open To talk to everybody concerned
- Perseverance and commitment to reach a specific goal. I too should fix my targets and strive to achieve, no matter what comes in the way
- Maraton runnerslook at how much further they have to go, not how far they came
- Marathon runners check their ego at the door
- Marathon runners keep moving foward even if things dont go always according to plan
- Marathon runners dont allow overwhelming feelings to paralyse them
- I can painstakingly work to achieve results, not get too emotionally involved and look ahead , learning from my past mistakes
- Sit down with them and figure out what are the problems they're facing not only at work but in their personal lives, surely something will come up and work towards that
- I will admit it openly. To err is human. I will make amends thereon
- I will look for a replacement immediately and will myself /new person keep in touch with the performer throughout the learning phase of the new recruit. I will instill confidence in the rest of the team n reinforce that we could do it.
- That i could do it if i believed in myself
- Since she is new at the workplace, i would advice her to talk, get to know work colleagues, nerwork, know the pulse of the workcentre overseas and build relationships. It wud help with the sales
- Sharing information, getting together for discussions on plans, targets, issues faced and lessons learnt
- To keep track of changes at work, sharing information and keeping in constant touch amongst the members . To be there for each other
- Try and help out with issues faced Set up reminders so as to keep focus on targets Reward the team when they achieve even the smaller goals
- Work Committments towards parents and their care Children Committment to self care, exercise n hobbies Towards close friends, society as in neighbours
- Overcommitted people come across as hassled, preoccupied at most times and maybe even get short tempered It might not yield expected results Things might go wrong and with too many eggs in a basket might miss deadlines
- Taking care and guiding my children Being there for my parents Work because its the reason why i am independent, the reason why i can make my choices, help others too and live my life !
- I would ask her to prioritize To do atleast one thing which keeps her happy along with her commitments. Schedule them and take one thing at a time Use travel time to keep in touch with close friends..
- Know what really is expected as the outcome and then think and work towards that.. Know what are the resources and accordingly use them Stay positive
- Before rattling away he should have asked what kind of tv he was interested in, make, budget etc that way he would have had an idea and left him to browse or guide him to the right place.
- It makes the game more fun! And its about competition, if everyone has a ball, u wouldn't know who is the winner
- They are playing some place else!
- Team is a group of people with a common goal/target fixed to achieve or win the game . So for a game we need 2 groups to compete with each other and thats what makes it a sport.
- I dont have any. Experience has shown that women are the nurturing kind and have many qualities which yet does not make a difference in this male dominated world.. So if at all im biased towards womenand their role in society. And i dont need to tackle this one. I live it.
- Keep an open mind always..
- Recheck what resources are presently with the company Find out what additional expenses were incurred and get to the reason for such requirement to remove or reduce such expenditure. See where n how the company can get in more sales n therefore profits
- Kickstarting a project: Root of the problem is delay in getting feedback from Operations, consistent follow up, queries n discussions. Theres only one solution to this...in the meantime get ready with all the secondaries under my control, highlight issues to senior management n keep schedules handy and realistic n stick to a cutoff date
- I would share the present problem and results therein. Consistent monitoring and feedback Good communication Realistic targets
202055174120.jpg)
- Achieve work completion within schedules Systematic flow of work Peace of mind Organised style of work
- Will speeden up work output and clarity in task too
- This will help with the kind of tasks taken up for completion, accepting will not lead to stress n disappointment
- Can increase chances of achieving targets
- Prioritizing tasks Changing day schedule
- I would give a task to the person and give a week to complete and see results. Later the similar task i would give with a very short time schedule and check results. Then i would compare and assess wrt priorities, removing certain activities, stress, change in daily routine schedules of the individual.. This will help in realizing the importance of time management
- Clarity in thought To think out of the box To rebel To have a vision in place Focus Highly creative mindset
- By interacting with people from different workstreams and different thought processes To problem solve with a different view point To encourage different voices and bring in the why nots at work
- No, not really, in my department. But as a company as a whole, innovations into exploration of oil and gas does not have much scope for innovation. Instead renewable resources are being thought of as an innovative step for enhancing energy production, to reduce pollution and make systems environment friendly but the core business is the same.
- Diversity in work force Brainstorming sessions amongst different disciplines , periodically To encourage ideas from the younger workforce To be openminded To explore how its done in other companies
- Keep abreast of relevant news and events in the world To take back pointers from brainstorming sessions/meetings To question the old systems sometimes
- Help people in different areas using original, unique ideas
- To keep track of bookings, monitor after check-ins whether customers are satisfied with their accommodation before things get awry. Also offer complimentary services in case of such mistakes.
- Look around and do intensive research to see how systems can be improved and implemented To monitor changes made and get feedback
Tricky Workplace Situation Handled
- Doesnt sound natural, more like a recitation, will lead to a loss of interest from the audience Will not be from the heart
- Be really thorough with the subject/concept, patient with disagreements, speak from the heart
- He is overstepping, he isn't listening to his customers, not giving them space
- Observe people. Listen mindfully Stop multitasking. Blot out other thoughts during the time
- I dont really have a life experience but yes its always good to be there wholeheartedly in the conversation. By active listening, you dont miss out the context, references, u take in and gainmuch more from it. Also it shows you belong to the team and what the person says, counts
- Entire body
- Not really. U notice a twitch in the shoulders, the clasping of hands, body language which shows the overall composure of the person, the face could hide it all So, no
- I would say if i prepare myself well then the ease and comfort in my skin will just flow out. My body language will be one of confidence and i will be receptive of others
- The second one because he opens up with appreciation first then states the problem, also he considers brainstorming as a solution which is healthy for the team. Sure fire way for the team to be receptive and work sincerely to make up on sales dip and achieve targets next time around
- To have a communication cycle To be able to have direct talk, confront staff with issues
- Arrogance Carelessness Insensitivity Fear of losing out
- To communicate, see that all are equally informed about tasks or issues To be open minded, to reason out problems, to stay calm during conflicts, to lend solutions,to negotiate
- To listen, pause , think and only then react. To stay calm. Also to accept mistakes when committed. After all its a learning experience, things can only get better by being receptive.
- To remember it and use it to change things if required. To see that it wont be repeated.. If one feels that its not right then to communicate and clarify one's position n if still things dont change, move on
- Deep breathe Talk it out, see where i went wrong and rectify what i still can
- Think differently Empathize Talk Correct oneself
- She is skeptical, almost critical, and is guarded in her approach towards me. Surely thinks I can't deliver.
- A big smile and a handshake while welcoming her.
- I always would accept my faults, to begin with, or empathize with the angry client at first. Smile and then slowly, in dialogue, explain where things went wrong and how I could correct it.
- Integrity, Empathy, Commitment, Accessibility.
- Dissatisfaction and disappointments within ourselves. We will not be able to achieve our goals
- To think about what they are really passionate about and how would they go about it in a rightful way so as to make things happen. That would form a value system. Also keeping in mind that they are helping many in the process.
- The first has a senior appreciating n congratulating a younger colleague and everyone seems happy. So there I see encouragement. The second leader is taking his team through a presentation, they all look focused and serious. The third shouts out team work and it seems like a high-five moment. I'd totally go for the third leader.
- Brainstorm and tackle each feedback and complaint and try turn things around. Accept the drawbacks but come back stronger
- Just be what i want others to become , in time
- No networking within the groups, could be lack of interest and hence no knowledge of the goingons in the Company, narrow focus
- Sit down with all stakeholders , discuss plan B /C and finalize the immediate corrective actions which can be taken at the point in time. To work at risk assessments on priority.
- Find out the root cause first myself, reason it out, then bring in all concerned to the table, assess all thoughts coming forth and then decide on the next step to overcome the crisis.. Help the affected parties with putting in more resources if required, raise the level to bring focus to it and mitigate
- Take that deep breath. Believe i can do this. Take it headon and deal with it. Reward yourself after a good job is done. Be fair to all parties concerned
- but I'm willing to learn, work at accomplishing goals and take my team along.
- for what the future has in store for me.
- I will develop. I will fight my battles. I will take care of the needy.
- do what I set my mind to; I can fix problems; I can live through bad days and welcome the sunshine thereafter
- to live a life with trust, honesty, love and peace.
- YES
- Instilling confidence in people leads to success. People will feel better, come to you, listen, and in turn, you are growing leaders. A win win
- Closed, rigid, not approachable
- Open to new ideas, flexible , can accept own mistakes
- Go back the next day and discuss my failings and promise I would make up on the shortfall felt.
- I would ask him or her to prepare each time he/she get to spell out decisions and distribute work amongst teammates To keep ears open To talk to everybody concerned
- Perseverance and commitment to reach a specific goal. I too should fix my targets and strive to achieve, no matter what comes in the way
- Maraton runnerslook at how much further they have to go, not how far they came
- Marathon runners check their ego at the door
- Marathon runners keep moving foward even if things dont go always according to plan
- Marathon runners dont allow overwhelming feelings to paralyse them
- I can painstakingly work to achieve results, not get too emotionally involved and look ahead , learning from my past mistakes
- Sit down with them and figure out what are the problems they're facing not only at work but in their personal lives, surely something will come up and work towards that
- I will admit it openly. To err is human. I will make amends thereon
- I will look for a replacement immediately and will myself /new person keep in touch with the performer throughout the learning phase of the new recruit. I will instill confidence in the rest of the team n reinforce that we could do it.
- That i could do it if i believed in myself
- Since she is new at the workplace, i would advice her to talk, get to know work colleagues, nerwork, know the pulse of the workcentre overseas and build relationships. It wud help with the sales
- Sharing information, getting together for discussions on plans, targets, issues faced and lessons learnt
- To keep track of changes at work, sharing information and keeping in constant touch amongst the members . To be there for each other
- Try and help out with issues faced Set up reminders so as to keep focus on targets Reward the team when they achieve even the smaller goals
- Work Committments towards parents and their care Children Committment to self care, exercise n hobbies Towards close friends, society as in neighbours
- Overcommitted people come across as hassled, preoccupied at most times and maybe even get short tempered It might not yield expected results Things might go wrong and with too many eggs in a basket might miss deadlines
- Taking care and guiding my children Being there for my parents Work because its the reason why i am independent, the reason why i can make my choices, help others too and live my life !
- I would ask her to prioritize To do atleast one thing which keeps her happy along with her commitments. Schedule them and take one thing at a time Use travel time to keep in touch with close friends..
- Know what really is expected as the outcome and then think and work towards that.. Know what are the resources and accordingly use them Stay positive
- Before rattling away he should have asked what kind of tv he was interested in, make, budget etc that way he would have had an idea and left him to browse or guide him to the right place.
- It makes the game more fun! And its about competition, if everyone has a ball, u wouldn't know who is the winner
- They are playing some place else!
- Team is a group of people with a common goal/target fixed to achieve or win the game . So for a game we need 2 groups to compete with each other and thats what makes it a sport.
- I dont have any. Experience has shown that women are the nurturing kind and have many qualities which yet does not make a difference in this male dominated world.. So if at all im biased towards womenand their role in society. And i dont need to tackle this one. I live it.
- Keep an open mind always..
- Recheck what resources are presently with the company Find out what additional expenses were incurred and get to the reason for such requirement to remove or reduce such expenditure. See where n how the company can get in more sales n therefore profits
- Kickstarting a project: Root of the problem is delay in getting feedback from Operations, consistent follow up, queries n discussions. Theres only one solution to this...in the meantime get ready with all the secondaries under my control, highlight issues to senior management n keep schedules handy and realistic n stick to a cutoff date
- I would share the present problem and results therein. Consistent monitoring and feedback Good communication Realistic targets
- Achieve work completion within schedules Systematic flow of work Peace of mind Organised style of work
- Will speeden up work output and clarity in task too
- This will help with the kind of tasks taken up for completion, accepting will not lead to stress n disappointment
- Can increase chances of achieving targets
- Prioritizing tasks Changing day schedule
- I would give a task to the person and give a week to complete and see results. Later the similar task i would give with a very short time schedule and check results. Then i would compare and assess wrt priorities, removing certain activities, stress, change in daily routine schedules of the individual.. This will help in realizing the importance of time management
- Clarity in thought To think out of the box To rebel To have a vision in place Focus Highly creative mindset
- By interacting with people from different workstreams and different thought processes To problem solve with a different view point To encourage different voices and bring in the why nots at work
- No, not really, in my department. But as a company as a whole, innovations into exploration of oil and gas does not have much scope for innovation. Instead renewable resources are being thought of as an innovative step for enhancing energy production, to reduce pollution and make systems environment friendly but the core business is the same.
- Diversity in work force Brainstorming sessions amongst different disciplines , periodically To encourage ideas from the younger workforce To be openminded To explore how its done in other companies
- Keep abreast of relevant news and events in the world To take back pointers from brainstorming sessions/meetings To question the old systems sometimes
- Help people in different areas using original, unique ideas
- To keep track of bookings, monitor after check-ins whether customers are satisfied with their accommodation before things get awry. Also offer complimentary services in case of such mistakes.
- Look around and do intensive research to see how systems can be improved and implemented To monitor changes made and get feedback
