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Satyaprakash Bommaraju
Senior Software Engineer, CISCO
As a software engineer for 15 years, Satya has worked with Tata Consultancy Services, Mastech Digital, ATAAS Global and Cisco, developing IT Architecture, designing and developing applications
Tricky workplace situation handled
By this mentor in various human skills
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- I am consciously aware of the various cognitive biases that affect us all. I try as much to not get influenced by it. But alas errare humanum est
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- Its circumstantial based on the access to the data available. on 70-80 percentage of the time objectivity principles are applied, the reason being that sometimes valid data is filtered rather than presented openly
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- Understanding cognitive biases and knowing that we are product of circumstances growing up. Empathy is another way in my opinion to boost objective decision making
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- - If it is a part of a franchise, then understand the cost centers across various stores and if it’s a single store undertake a detailed audit across a quarter - How many of the employees have a basic to detailed understanding of store operations to get sense of how each member of the store is aware of his/her contribution to the store finance - What’s the interpretation from each member about cost vs investment. Some might see the blazing bright sign as a cost , while others might perceive them to see it as an investment
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- 1. Identify the nature and scope of the problem And Understand the impact of some of implicit and explicit biases 2 . Gather/ acquire relevant information 4. Act on the information with a Plan and have process to Inspect the outcome of the plan 5 Audit and revaluation NBC
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- Scenario 2 - She has taken a step back and understood that addressing it tactically would not help the situation. By addressing her emotional state she has taken a step towards resolving the conflict internally and then externally
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- Broadly it allows one person to effectively face the challenges of real life. Working in the real world is a constantly riddled with multiple data point and changes. By embracing the constant change and learning to plan for it , one can be more productive and effective
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- My most stressful situation is when I have to train and mentor new engineers into a project and it has a delivery impact 1. Planning - by accounting for inexperience and a with a detailed plan, I can eliminate the training and onboarding issues. With a broad scope definition I can set the expectations of the engineers 2, Inspect and Adapt, by having timely status checks, I can follow the progress 3. Understanding that Murphy’s Law can kick in anytime, prepare to change course and adapt
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- It’s obvious that HJME is more conducive to innovation. Flexibility, adaptability and open communication fosters innovation
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- I'm not a domain expert to assess common complaints! As an external participant, I would guess employee turnover, low margins , impact of e-commerce, and logistics as some of the common complaints.
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- I am not sure I understand what the customer complaint for the online store is all about.
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- I guess as collaboration software company, most common complaints would be slow video throughout in Webex calls; Edge software to boost data packets; and routing data through public clouds.
