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Uma Srinivasan
Ex Principal, India
Uma has more than three decades of experience in the school sector, having successfully led school transformation with a focus on student-friendly environment, teacher development and pedagogical leadership. She has facilitated for her school several awards that promote contemporary awareness and she's an expert in school accreditation and quality framework.
Tricky workplace situation handled
By this mentor in various human skills
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- I could share videos of best practices I could give feedback on their current skill sets I could share stories of great speakers
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- we could begin with ice breaking activities. we could use post it messages so that the task is not hampered due to lack of free flowing conversation.
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- look for something positive to respect ; don't let them control your reactions, separate the person from the role or work' and learn o like them -
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- It would be a formal relationship for the sake of work and trying to be aware of one's reactions and preferences. It may take some time to start seeing the positives of the other person but definitely not one of discomfort.
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- I could talk about my professional experience where I had to accommodate many points of view and promote a spirit of professionalism and friendliness in the work place.
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- poor team work, affects work environment, dulls initiatives and affects individual mindsets.
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- yes, i had a different opinion on selection of a candidate, i expressed my view points but accepted the others viewpoints It was a feel of win win.
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- I am at different levels for different competencies that keep evoloving in the field of education.
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- Apologising should be the first step in order to assuage Clara’s disappointment and helplessness She has to take responsibility for the lapse
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- Acknowledge the complaint Apologise and empathise Rectify the problem Seek feedback
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- Suggest to have a process for compliant resolution Introduce some strategies Share my experiences
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- Transparency in the workplace can do much to combat misunderstandings,ambiguity in instructions and detrimental rumours
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- Discuss biases Share experiences Suggest decision making strategies Emphasise open communication and transparency in goals Develop objectives and key results
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- He could have first tried to find out the customer’s requirements Could have asked questions to know the customer’s preferences
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- It’s about teamwork and working for a common goal Hence a single ball The other team represents the challenges in attaining one’s goals
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- My bias towards another is based on my values and opinions I am biased about how people manipulate and carry images of people based on how they treat others By being open minded By not trying to evaluate or judge By trying to find out the other person’s point of view
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- By practising open minded ness By improving our points of view By reading a lot more on biases and prejudices By listening to influencers on this topic Developing empathy
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- I feel hurt when I am a victim I feel it takes a lot to free oneself of biases and bracketing people in a slot This is unfair to the group that is targeted or non conventional
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- By using some strategies By helping him/her to become more aware By maintaining journals
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- This is going to rob people of their family conversation This gadget will distract teenagers This is not going to change our problems This is just hyped old wine in new bottle
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- Be clear about what you want or looking for Gather all information on the issue try to apply critical thinking by asking a lot of questions Analyse the implications Consider other points of view evaluate choices
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- Their opinion is given importance on account of their position They have the ability to influence decisions with their opinions It can cause a positive or negative impact
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- Managers are more interested in getting their job done and not worry about team comfort The boss likes to think she is right I think I got these biases from my perception of the person and the pattern of behaviour I saw
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- I can share my experience of how some crucial decisions were interpreted because of biases and opinions
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- We define the problem We gather data on the problem We analyse the data We brainstorm for solutions based on the analysis of the data We plan the implementation and execute
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- By addressing the problem instead of postponing By giving more attention to the facts By proper delegation
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- Share some experiences of problem solving and its consequences Use 5 why’s process Help them with strategies
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- Facts have evidence Facts are constant Facts are objective Facts are from the field Opinions are subjective opinions are dynamic Opinions are personal
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- When I tend to defend myself without much data I am telling from an opinion perspective
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- I would help discern fact from opinions I would share my experience of how I fared when I acted from opinion and not from facts
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- The practice of open communication worked well in our organisation Applying the Appreciative Enquiry approach I would like to consider how group email and information to all concerned without any hierarchy can be applied to class room environment
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- My understanding from this course and the processes that facilitated working well within our organisation can be of use
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- Biases interfere with our decisions They block connecting with peers etc They delay problem solving They reinforce stereotypes They encourage rigid mindset
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- Prevents me from trying out newer solutions Makes shifting from comfort zone a little difficult
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- I would encourage reflection logs ,micro lessons on different types of biases and introduce strategies to overcome biases
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- I should have rehearsed the negative situations that may arise and be prepared with solutions I could have increased my level of comfort in that situation Instead of focusing on my plight I should have taken in the critical details
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- I should improve my visualisation skills I should improve my observation skills I should be able to stay positive
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- I would like to share my experiences both positive and negative Mentor them on adaptive skills
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- what are the reasons for high costs what can be done to bring down the costs what impact it will have if it continues what are the consequences of cost cutting
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- My current problem is how to deal with grievances. After following the five steps of critical thinking, a solution that I could probably try is to use the 5 whys to the complainant and arrive at befitting solutions by using how might we statements together with him/her
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- I could use the methods I learnt to solve problems and also guide them to using the tools of problem solving
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- They need to hear a tone of voice that is soft and makes them feel they are heard and hopeful that there will be a response
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- Poor format Not using words that express a formal conversation Lack of feeling words
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- Because it will make them feel more agitated and may antagonise them It doesn’t help to make them feel better
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- I would use role play I would use feedback samples I would share my own experiences I would make available demo of voice tone for different situations
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- They can charge her a little extra for speedier delivery They can arrange for other options of similar sandals They can arrange a mutual point of collection and delivery so that she can accommodate it in her tight schedule
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- It can alert on traffic jams It can take care of banking facilities for seniors It can fetch shopping items it can do an air quality check
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- Online communication Door step pick up and drop Messaging services The above save time and commute
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- Use frequent brainstorm strategies Encourage divergent perspectives through post it walls Use case studies Promote design thinking
