Let's have a chat :)
We’re here to answer all your questions
Thank you for showing interest!
As your next step, please book a slot here so our team can get in touch with you.
On Request
Fixed office Hours
Ahmed Husseiny
Leadership & Exec Coach, Withahmad.com, United Arab Emirates
With over 2 decades of experience as a coach and an L&D expert, Ahmed has delivered sessions to leading organizations including STC, Bupa Arabia, NBAD, Emaar, SAP, DWTC, Al Futtaim, Schneider Electric, Chalhoub etc.
Tricky workplace situation handled
By this mentor in various human skills
1
- search for information that actually tell us the opposite of what we think or hold as truth
2
- As much as I can, but there are cultural boundaries that has to be considered.. so we work on the most acceptable decision rather than the most accurate
3
- Numbers and charts. Possible scenarios of the solution. involving different people from different background. Stakeholder representation in assessing viable options.
1
- - Since when do we have this issue? - What are the numbers? - Which part in the overhead is growing faster compared to others? - How is the overhead graph moving?
2
- once our training programs were having a low showup rate from our employees: - We gathered the attendance numbers from the last three years - We started to ask a sample of them of what they think of our programs - We have conducted a better TNA - We tested the TNA - we applied the new TNA
3
- In the second scenario, because by this way, she is really not just reacting to her environment, she is directing her action towards a better outcome of the situation
4
- Its makes more in control of our outcome rather than just reacting. It also helps us train our flexibility muscles and this will make us faster in making decisions and more absorbent to the information at hand in any given time
5
202058112412.jpg)
- The most stressful is when there is a need to deliver a new training for me in a short notice, in this case I ask people who delivered this training before and learn from them and at the same time I try to understand the purpose of the training to be able to make the most out of it rather than just giving more information that nobody needs
1
-min20191119171149.jpg)
- I cannot find someone to help; The queue is too long; I cannot find my size; The customer service aren't friendly.
2
- We can help them to upload the picture of their receipt on the app and we will compare with what we have received on the payment system.
3
- Some of the customer complaints can be resolved by downloading an app that can guide them and deliver what attractions are happening while they are visiting. This will make the customer's life a lot easier.
