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Amit Nagpal
Founder, Yudlee & Greenbridge, India
Amit comes with 14 years of experience in the HR field with brands such as Barclays, Dell, Hewitt and Samsung. He's recently turned entrepreneur to enable the talent ecosystem.
Tricky workplace situation handled
By this mentor in various human skills
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- Take this as a learning opportunity and understand the reasons for not abiding by the values, may be that is not the right value and it needs to change. Get back to the drawing board and correct if required or identify the root causes for not following it.
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- The most appropriate way to teach is by sharing examples and experiences that we have gone through. It can always be told as a story and an honest conversation what it takes to be someone's mentor
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- I totally agree with him and he brought out absolutely logical and fact statements on the table. It is important that a proper analysis to be carried out to foster engagement, to ensure better conversion percentage, which is fruitful to a business or a marketing strategy.
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- This definitely impacts the conversion rates because as a consumer, I am 'stress free' and do not have to worry about my purchase, even when I am not so sure.
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- There is a need to build a proper environment / ecosystem considering the buying behaviors of the consumer. There needs to be a mix of ease and experience for better conversions. The moment a consumer steps into a retail store, they should feel welcome and taken care of and even when they are stepping out, they should leave with a positive impression.
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- 1. Trainings for the Service Staff 2. Consistent Customer Experience 3. Take the 'data' into account and study it to take corrective actions 4. Offers and Promotions
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- storytelling and supporting learnings with the data points creates a better experience for the learners. Sharing some real examples is always helpful.
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- They can suggest a more sustainable and futuristic approach, multitask and holistic approach
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- Storytelling, sharing examples from my experience and some relevant videos can be shared to make the mentorship more creative
