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Dr Priti Sambhalwal
Manager HR, NTPC Ltd., Oman
An Internationally awarded HR expert with more than 10 years of HR experience with NTPC Limited, who is passionate about Public Speaking, Coaching, Mentoring, Writing, Training & Development, Community Welfare.
Tricky workplace situation handled
By this mentor in various human skills
1
- Shane has confided in me with a personal issue based on trust in me, I should not share with others
- Without explicitly informing the boss, I can take charge of the situation and try to normalize things.
- Shane can be counselled about the possible outcomes of his consistent behavior at workplace due to his personal issues. Similarly, the boss can be informed politely to speak to Shane if he is having any personal difficulties.
- The superiors may be informed or hinted about the facts at hand, which can be used to deal with Shane in coming days.
- If this happens, the boss may be informed of his present situation.
2
- Being a mother is one of the most adaptable things in the world. With a growing kid, we too learn, grow and progress each day as the younger one throws tantrums, raises demands, may fall sick, apart from many other things. To manage such scenarios on a day to day basis, requires great adaptability, which I have learnt over the years raising my 9 year old.
3
- Yes it did happen. Especially when there were two tasks at hand, one the boss felt was urgent, and the other I felt was urgent and more important. Not adapting to the situation and giving in to the pressure, ruined few things for me including strained relationships with my boss.
4
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- Taking charge of your situation by taking charge of your feelings is of foremost importance. This comes with patience and with time. Can be explained with real-life examples and role-plays suiting different situations at home or work front.
5
- Conveying your points assertively, yet politely. Taking inputs from others. Collective decision making. Negotiating.
6
- Men: Is everyone accepting the decision on new promotion? Is everyone on board with the decision? Any query regarding the process?
7
- Person A-Is the context understandable or you need more clarity? Person B-Do you wish to add something to it that clears your doubt? Person C-Do you agree with this or wish to add something to this to make it acceptable to all? Person D-Do you need more time to comprehend this to be able to contribute to the discussion more efficiently?
8
- Anger-rage, annoyance, irritation, displeasure. Fear-anxiousness, scared, panic, distress. Disgust-distaste, revulsion, aversion, loathe. Sadness-unhappy, misery, sorrow, depressed. Happiness-pleasure, joy, satisfaction, cheerful. Surprise-shock, amaze, startle, astound.
9
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- For building emotional understanding, it is important to build EQ, to become emotionally healthy by learning to reconnect with your core emotions, accept them, and become comfortable with them. This can be done by mindfulness, meditation, and improving focus in life, and start living in the present without being judgmental of people and others.
