Mani Prakash
Delivery - Digital Strategic Projects at Coles Group
Versatile executive with 18+ years of global experience (Australia, Middle East, India, UK) across B2B and B2C sectors. I have demonstrated expertise in strategic leadership, product...
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- AI Transformation Strategies: Leveraging AI to enhance business processes
- Digital Product Management Techniques: Best practices for managing digital products effectively
- Business Expansion in Global Markets: Strategies for successful market entry and growth
- Organizational Transformation Management: Guiding businesses through effective change management
- Cross-Functional Team Collaboration: Enhancing cooperation across various departments for success.
Meet the mentor
TALK SHOW VIDEOS
Tricky Workplace Situation Handled
- Always follow the Confucius principle - "Treat others the same way you will want to be treated yourself". This simple principle helps a lot and solves a lot of issues
- Tracking of the order. Some solutions are not just relying on the human interference to give the answer. instead not needing any help to answer this question - empower the customer to check the status herself by providing the right tools.
- It helps thinking outside the box and help in exploring multiple options to solve the current situation. It is a blue sky thinking that many a times not only helps in solving the particular case in hand, but also helps in identifying certain important aspects to a situation which may/ may not require our focus later in time.
- There are tons of such tools available in the market - freshdesk, freshchat, jira, intercon, whatsapp for business are just some of them
