Manisha Shrivastava
CGM (Mech) at ONGC
CGM (Mech) at ONGC
Meet the mentor
Tricky Workplace Situation Handled
- Presenter is scared of public speaking and even though he knows his product hasn’t prepared his thoughts in logical manner
- Not much if you know your subject otherwise also so that forgetting memorised speech doesn’t make you spoil your public speaking completely but you can cover up if you know subject
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- Be confident and know your topic well don’t get flustered even if questioned about something you do not know
- He is over enthusiastic and not ready to listen to customers requirement and wasting his own and customers time he is also putting off customer by not listening to him
- Focus on what is being said . Take out the essence of what is being said in addition to words. Try to understand the meaning behind the words along with reasons . Para phrase if required
- I will tell them some previous experience that how active learning has helped in finding solutions to the problem and advise them to exercise the same
- Yes facial expressions can be masked but body language is a big giveaway so for success of my projects and to design things as per end user requirements I need to it
- Tell them to read body language also of customer so as to understand their requirement in totality and can suggest appropriate technical solutions
- Communication cycle you speak and get them to respond / feedback and second is confront your staff
- No easy and clear communication. Or communication gap,people hiding facts from team members
- My team has open discussions every person on the team is approachable any problem faced is discussed among team members
- Be more attentive to their feedback and let them feel comfortable in voicing their issues
202081163212.png)
- Just explain to them that negative feedback is something to enhance your capabilities where you were not even aware of those weakness
- Guess the reason for her behaviour and divert her from that using something we hitch might interest her and change her opinion
- First and foremost keep calm don’t let people rattle you . Do not raise voice keep communication channel open
- Leading by example, honesty, true to team, decisive, authoritative, compassionate
- We are not true to ourself and to organisation. Even if we achieve success ,it doesn’t satisfy. People don’t trust
202082142251.jfif)
- Introspect , do swot analysis, list out what values and thought gives you positive energy and thus identify your values list them , prioritise them and have faith in them
- Leaders are approachable appreciative of team guiding juniors so in all effective leaders leading by example
- Take all negative feedback’s , analyse , remove all deficiencies ASAP and ready with new LMS for imply
- I will explain the necessity of listening effectively, appreciating feedback and leading by example
- Many times employees are involved only in technical aspects of company or just in their field of work and are not focused on the overall development or working of company in such situation they face this situation
- To prevent crises first step is to be prepared for it and not to unsettle the team . Always plan ahead for situation and keep risks and mitigation measures ready even when it is comething unexpected then also analyse situations and find mitigation measures as a team
- Analyse, discuss with team and come up with alternative solutions , sound the seniors of the problem and possible solutions for further discussion. Keep open mind to take out of box suggestions and apply them if feasible
202082143830.png)
- Always break bigger problems in small one at find solutions one thing at time go stepwise for finding solutions. Keep alternatives ready
- But I try and analytically solve problems
- To take decisions and to standby my decisions
- My team to success
- And I will
- My targets
- Yes
- Reanalyse situation with team members, find problems and take corrective actions Get team to perform better
202082143036.jpg)
- My teachings will be to be level headed and keep cool mind , take feedback positively and every problem has a solution so work towards that and if leader doesn’t have cool mind it is very difficult for team to tide over testing situation
- Will share some of my work experience to explain and guide the mentee
- I wouldn’t let this situation affect my confidence. I would try to figure out ways I can improve as a manager and work towards achieving real self-confidence in the midst of a crisis.
- Meet and communicate with new colleagues and understand the new environment, be own to accept new conditions overseas
- Communicate, understand each other’s nature, habits , requirements, technical and financial capabilities , goals, willingness to achieve goals and targets
- Understanding goals and targets, identifying roles and responsibilities , mutual cooperation, clear and open communication
- Make them understand the importance of team building and benefits of achieving targets through partnership
- Commitments could be to self , friends family or colleagues. They could be professional commitments or personal commitments
- Mostly tensed and overworked but yes I have seen some truly efficient multitaskers who even after having overcommitted been very successful in achieving targets
- Today’s commitments- Queries to be replied, attend workshop, study report - completed first 2 and partly third
- Tell her to list out all commitments, once listed becomes easy to prioritise and thus then it is knownhow to fulfill those commitments
- Decision power is reduced, concentration is broken tiredness , lack of awareness are other results of stress
- By going methodically one step at a time and analysing along the way , backed up by technical analysis sound decisions can be made
- Given the contact number and tried to give the customer some interest in case he requires for future service
- To avoid bias most important is trust in others wisdom and judgement and not to force your thoughts as everyone is entitled for their decision
- Identify, detail it out, find different options to solve, check pros and cons of all options , find most optimal solutions
- I will give mentee the problem then guide and help him find the solution on his own
- Knowing limitations is the tip that can help me finishing tasks in better manner as I can easily delegate or give proper attention
- Out of box thinking, small solutions, find solutions from surrounding environment like available resources
- Surround themselves with people with different mindset and capabilities so that they can get varied ideas and suggestions
- First and foremost all ideas even if they seem ridiculous on the upfront must be given proper hearing and the idea the mindset behind such ideas must be given proper cognition. All innovative ideas should be appreciated. There should be incentives for successful innovative ideas
- Never hesitate in voicing your ideas if you are convinced with it then always speak it out . Once discussed a complete solution can be built up on the basic idea floated
- Makes customers happy , product suits the customer requirements, innovative
- To be more serious and focus more while taking customers requirements and with their offers . Proper follow up of the promises made. Team to be made responsible for their actions
- Being in design team the users are our customers so me and my team always take customers requirement seriously and try to meet all operational requirements defined by end users
- 1. Student's academic results are directly impacted by this interaction and learning opportunities given or not given. The grades, scores, and other information are then passed down to the next teacher who is likely to repeat the same cycle.
- If you can’t explain to teacher to get rid of bias then best to have sessions with students as children are easy to mould and motivate them to prove the teacher wrong by doing so well in all fields . Develop their strength. Send the teacher for counselling if you are in such authoritative position. As a student the option is to be polite but excellent and sincere so that teacher is forced to forget the bias
- Student gets wayward lose interest in studies growth is stopped adversely effects the development of student as well as the country in very rare situation it may challenge the student to prove the bias incorrect and make the teacher admit the mistake and really develop beyond the expectation of teacher
- First and foremost the rise to top level many organisations do not give equal promotions some laces salary structure differs and even when assigning jobs females are given least important jobs the ones with major responsibility are assigned to male members . Men are supposed to give more to organisation whereas females are considered no reliable not sufficiently committed to work
- 8-9 to prove it we have female Director on Board of directors . In recent times many initiates events been taken for giving same assignments to men and women . Improvement is needed in the mentality of men workforce that they don’t look at their female peers differently and treat them as colleagues irrespective of gender
- For females - be ready to take any challenges and opportunities in your way .For men- Treat women with respect on personal level and equals on professional level they are as capable as you and definitely not out to harm you
- Experiences which my seniors have shared with me when I have joined work and which during the course of 30 years of service I have found to be useful such things I will like to share with my juniors
- Age diversity can bring multitude of ideas right from experience of old to the latest technological advancement .
- Where religious diversity is there during recruitment. Where no cognigance is given to religion when considering for promotions or even when deciding on important assignment
- In such a situation employees of all religions contribute to the success of organisation and do not let bias develop . Better for organisational and personal development
- My organisation is completely faith friendly , everyone has complete freedom to follow their faith in any way. Holidays are given considering the important festivals of all faiths. No discrimination based on faith when it comes to job assignments or promotions
- This calls for emotional quotient, as faith or religion has high emotional value for all so never hurt anyone’s religious beliefs even though they may be very different from yours
- For my team diversity could be in caste, culture and other peripherals but I need total convergence in technical knowledge and commitment to job
- Check technical credentials, educational qualification , and suitability to job requirement first before checking names and photographs in resume.
- Sorry I am way off from recruiting process. But in case I have to recruit someone for my team , my focus will be totally on suitability of person on the basis of their technical know how and attitude towards work . This is what I will tell my mentee also to focus on
Tricky Workplace Situation Handled
- Presenter is scared of public speaking and even though he knows his product hasn’t prepared his thoughts in logical manner
- Not much if you know your subject otherwise also so that forgetting memorised speech doesn’t make you spoil your public speaking completely but you can cover up if you know subject
- Be confident and know your topic well don’t get flustered even if questioned about something you do not know
- He is over enthusiastic and not ready to listen to customers requirement and wasting his own and customers time he is also putting off customer by not listening to him
- Focus on what is being said . Take out the essence of what is being said in addition to words. Try to understand the meaning behind the words along with reasons . Para phrase if required
- I will tell them some previous experience that how active learning has helped in finding solutions to the problem and advise them to exercise the same
- Yes facial expressions can be masked but body language is a big giveaway so for success of my projects and to design things as per end user requirements I need to it
- Tell them to read body language also of customer so as to understand their requirement in totality and can suggest appropriate technical solutions
- Communication cycle you speak and get them to respond / feedback and second is confront your staff
- No easy and clear communication. Or communication gap,people hiding facts from team members
- My team has open discussions every person on the team is approachable any problem faced is discussed among team members
- Be more attentive to their feedback and let them feel comfortable in voicing their issues
- Just explain to them that negative feedback is something to enhance your capabilities where you were not even aware of those weakness
- Guess the reason for her behaviour and divert her from that using something we hitch might interest her and change her opinion
- First and foremost keep calm don’t let people rattle you . Do not raise voice keep communication channel open
- Leading by example, honesty, true to team, decisive, authoritative, compassionate
- We are not true to ourself and to organisation. Even if we achieve success ,it doesn’t satisfy. People don’t trust
- Introspect , do swot analysis, list out what values and thought gives you positive energy and thus identify your values list them , prioritise them and have faith in them
- Leaders are approachable appreciative of team guiding juniors so in all effective leaders leading by example
- Take all negative feedback’s , analyse , remove all deficiencies ASAP and ready with new LMS for imply
- I will explain the necessity of listening effectively, appreciating feedback and leading by example
- Many times employees are involved only in technical aspects of company or just in their field of work and are not focused on the overall development or working of company in such situation they face this situation
- To prevent crises first step is to be prepared for it and not to unsettle the team . Always plan ahead for situation and keep risks and mitigation measures ready even when it is comething unexpected then also analyse situations and find mitigation measures as a team
- Analyse, discuss with team and come up with alternative solutions , sound the seniors of the problem and possible solutions for further discussion. Keep open mind to take out of box suggestions and apply them if feasible
- Always break bigger problems in small one at find solutions one thing at time go stepwise for finding solutions. Keep alternatives ready
- But I try and analytically solve problems
- To take decisions and to standby my decisions
- My team to success
- And I will
- My targets
- Yes
- Reanalyse situation with team members, find problems and take corrective actions Get team to perform better
- My teachings will be to be level headed and keep cool mind , take feedback positively and every problem has a solution so work towards that and if leader doesn’t have cool mind it is very difficult for team to tide over testing situation
- Will share some of my work experience to explain and guide the mentee
- I wouldn’t let this situation affect my confidence. I would try to figure out ways I can improve as a manager and work towards achieving real self-confidence in the midst of a crisis.
- Meet and communicate with new colleagues and understand the new environment, be own to accept new conditions overseas
- Communicate, understand each other’s nature, habits , requirements, technical and financial capabilities , goals, willingness to achieve goals and targets
- Understanding goals and targets, identifying roles and responsibilities , mutual cooperation, clear and open communication
- Make them understand the importance of team building and benefits of achieving targets through partnership
- Commitments could be to self , friends family or colleagues. They could be professional commitments or personal commitments
- Mostly tensed and overworked but yes I have seen some truly efficient multitaskers who even after having overcommitted been very successful in achieving targets
- Today’s commitments- Queries to be replied, attend workshop, study report - completed first 2 and partly third
- Tell her to list out all commitments, once listed becomes easy to prioritise and thus then it is knownhow to fulfill those commitments
- Decision power is reduced, concentration is broken tiredness , lack of awareness are other results of stress
- By going methodically one step at a time and analysing along the way , backed up by technical analysis sound decisions can be made
- Given the contact number and tried to give the customer some interest in case he requires for future service
- To avoid bias most important is trust in others wisdom and judgement and not to force your thoughts as everyone is entitled for their decision
- Identify, detail it out, find different options to solve, check pros and cons of all options , find most optimal solutions
- I will give mentee the problem then guide and help him find the solution on his own
- Knowing limitations is the tip that can help me finishing tasks in better manner as I can easily delegate or give proper attention
- Out of box thinking, small solutions, find solutions from surrounding environment like available resources
- Surround themselves with people with different mindset and capabilities so that they can get varied ideas and suggestions
- First and foremost all ideas even if they seem ridiculous on the upfront must be given proper hearing and the idea the mindset behind such ideas must be given proper cognition. All innovative ideas should be appreciated. There should be incentives for successful innovative ideas
- Never hesitate in voicing your ideas if you are convinced with it then always speak it out . Once discussed a complete solution can be built up on the basic idea floated
- Makes customers happy , product suits the customer requirements, innovative
- To be more serious and focus more while taking customers requirements and with their offers . Proper follow up of the promises made. Team to be made responsible for their actions
- Being in design team the users are our customers so me and my team always take customers requirement seriously and try to meet all operational requirements defined by end users
- 1. Student's academic results are directly impacted by this interaction and learning opportunities given or not given. The grades, scores, and other information are then passed down to the next teacher who is likely to repeat the same cycle.
- If you can’t explain to teacher to get rid of bias then best to have sessions with students as children are easy to mould and motivate them to prove the teacher wrong by doing so well in all fields . Develop their strength. Send the teacher for counselling if you are in such authoritative position. As a student the option is to be polite but excellent and sincere so that teacher is forced to forget the bias
- Student gets wayward lose interest in studies growth is stopped adversely effects the development of student as well as the country in very rare situation it may challenge the student to prove the bias incorrect and make the teacher admit the mistake and really develop beyond the expectation of teacher
- First and foremost the rise to top level many organisations do not give equal promotions some laces salary structure differs and even when assigning jobs females are given least important jobs the ones with major responsibility are assigned to male members . Men are supposed to give more to organisation whereas females are considered no reliable not sufficiently committed to work
- 8-9 to prove it we have female Director on Board of directors . In recent times many initiates events been taken for giving same assignments to men and women . Improvement is needed in the mentality of men workforce that they don’t look at their female peers differently and treat them as colleagues irrespective of gender
- For females - be ready to take any challenges and opportunities in your way .For men- Treat women with respect on personal level and equals on professional level they are as capable as you and definitely not out to harm you
- Experiences which my seniors have shared with me when I have joined work and which during the course of 30 years of service I have found to be useful such things I will like to share with my juniors
- Age diversity can bring multitude of ideas right from experience of old to the latest technological advancement .
- Where religious diversity is there during recruitment. Where no cognigance is given to religion when considering for promotions or even when deciding on important assignment
- In such a situation employees of all religions contribute to the success of organisation and do not let bias develop . Better for organisational and personal development
- My organisation is completely faith friendly , everyone has complete freedom to follow their faith in any way. Holidays are given considering the important festivals of all faiths. No discrimination based on faith when it comes to job assignments or promotions
- This calls for emotional quotient, as faith or religion has high emotional value for all so never hurt anyone’s religious beliefs even though they may be very different from yours
- For my team diversity could be in caste, culture and other peripherals but I need total convergence in technical knowledge and commitment to job
- Check technical credentials, educational qualification , and suitability to job requirement first before checking names and photographs in resume.
- Sorry I am way off from recruiting process. But in case I have to recruit someone for my team , my focus will be totally on suitability of person on the basis of their technical know how and attitude towards work . This is what I will tell my mentee also to focus on
