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Oreabetse Matlhare
Founder of The Scalable CFO, United Arab Emirates
She is on a mission to make a meaningful contribution to the Finance profession globally and to learn from and support as many people as she can along the way. She is an Advisor to Technology Startups and SME's on Financial Management matters and Finance Partner to Business Owners and Finance Executives on a spectrum of key accounting, operational and financial management areas, including transformation management.
Tricky workplace situation handled
By this mentor in various human skills
1
- 1. It motivates employees to take ownership 2. It improves the well being of the CEO and consequently the well being of the company. 3. It allows allocation of work to the right experience levels which is more productive and would yield more quality in the world and less time spent by senior management on correcting errors and reviewing. 4. Reduces risk of fraud or missapropriation
2
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- 1. Have a better framework for upskilling to allow for effective delegation 2. Being clearer on expectations so that there is friction and miscommunication. 3. leaving rooming for error to allow learning.
3
- 1. Understand key strengths and focus on leveraging those when allocating responsibilities - We use Gallups strengths assessments and DISC assessments to discover strengths, interests and styleof work. 2. Through the above assessment we can also see weaknesses but rather look at them as blindspots to be aware of that can also be potential development areas. 3. Regularly check in to understand what tasks that they have worked that they naturally enjoy and what they find challenging. 4. Support their goals by attempting to align the responsibilities with what they want to achieve.
4
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- I would start with an exercise of getting to know each other and then matching examples of tasks or responsibilities to the best fit.
5
- I would share our own experience where we first had to make a decision to operate profitably with cashflow positive rather than relying on investor funds to plug in the shortfall in cash. The first step is to understand whether or not you are profitable not just in terms of profit and loss but also in terms of cash. This means knowing the financial position of your business, what the current spend buckets are accurately and establishing what the business will collect in cash from sales compared to what is spent on a month by month. Once the shortfall is known see if there are ways to extend your runway by negotiating longer payments terms or collecting sales faster and identify the opportunities to cut by analysing your spend buckets.
1
- They should hold customer interviews to understand the rationale for the score.
2
- They are typically with ease of use. It helps to know so that the specific issues can be tackled.
3
- 1. Empathize 2. Define the problem 3. Ideate 4. Prototype 5. Test
4
- Payments management
5
- I would explain the process I took to conduct customer interviews on one of our new features so that it's practical. I would recommend was to get the most out of customer interviews by asking the right questions to get quality feedback.
