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Primal Charles

Team Manager at Reed Elsevier

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I am a seasoned management professional with experience in customer service, client management and process management across various industries. I have a strong track record of driving...

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  • Operations Management Best Practices: Maximizing efficiency in team operations
  • Customer Service Excellence: Delivering outstanding service to clients
  • Agile Project Management Fundamentals: Understanding agile methodologies for better results
  • Effective Client Management Techniques: Building rapport and managing client expectations
  • Performance Management Strategies: Enhancing team performance through feedback and coaching.
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Tricky Workplace Situation Handled

Tricky Workplace Situation Handled