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Primal Charles

Team Manager at Reed Elsevier

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I am an experienced management professional with exposure to customer service and process management across different industries I have been driving results and continous improvements...

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  • Operations Management Strategies: Enhance efficiency in team performance
  • Customer Service Excellence: Improve client satisfaction and loyalty
  • Agile Methodologies Implementation: Streamline processes using Agile practices
  • Performance Management Techniques: Foster accountability and enhance employee engagement
  • Coaching and Mentoring Skills: Develop talent through effective guidance and support.
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Tricky Workplace Situation Handled

Tricky Workplace Situation Handled