Scenario 2
because she is adapting her thoughts of being tough to their clients by asking another colleague to help one of the clients while she take care of the unhappy client
The adaptive thinking is one of the most approaches in a customer focus business you don't know when or how would clients change their behaviour and you should adapt to their changes faster than other competitors
Scenario 2
because she is adapting her thoughts of being tough to their clients by asking another colleague to help one of the clients while she take care of the unhappy client
The adaptive thinking is one of the most approaches in a customer focus business you don't know when or how would clients change their behaviour and you should adapt to their changes faster than other competitors