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Sally Shamieh
Research Project Manager, ESA BUSINESS SCHOOL
Dr. Sally Shamieh is the Research Project Manager at the CRED Research Center of the ESA Business School in Beirut, Lebanon. She is interested in aspects of human development, particularly the intersectionality of entrepreneurship studies, business and human rights, and gender studies in conflict and post-conflict settings of the Middle East.
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Tricky Workplace Situation Handled
- Maintain consistent sleeping schedule Physical exercise Eat healthy Stay connected through calls and video chats Take breaks and try wellness apps
- Lifestyle changes Surge in Wellness apps Innovations and staying connected Improved hygiene a cleaner world these impacts result in getting people closer and realizing the important things in life.
- there is always a bright side to every situation. we need to look at the full half of the glass and count our blessings and realize that we always can
- use hand gestures and facial expressions use an online translation app for the key words smile and be friendly speak slowly be patient
- John is unaware of the chain of people and processes and resources of interconnections and interdependencies. this makes him oblivious to what is going on behind the scenes and decreases his empathy and understanding the world and others within it. His ignorance means he is unaware of the wellbeing of others in the supply chain and of the earth's resources that are being depleted if the operations are not environmentally friendly. his indifference perpetuates the degradation of nature and human life.
- Because the recognition that one is part of a process or a chain helps one perform their role better to support the chain. Being aware of interdependence implies recognition and understanding or roles and the support required
- taking a step back and looking at the big picture. trying to understand my role and the impact of my actions as well as what is impacting me in return
- I would help them use the four quadrants of time management and divide their tasks along the two axes of urgent/not urgent and important/not important.
- There are various ways to do that. Time management is key of course. Being able to set one's priorities is also very important. maintaining "me" time is crucial, whether the person decides to pray, meditate, exercise, or connect with others. recognizing that the balance is that of body, mind and soul.
- A balanced life leads to a happy life. when a person is able to balance responsibilities and duties with family time and personal time, they are able to recharge and reenergize and stay positive. It is about personal satisfaction and the feeling of well being. It's balancing the mind, body and soul that brings about equilibrium.
- Barry is not doing so well in managing his stress levels. Physical exhaustion and distress are signs to stress that catch up with people.
- Melinda seems to be coping better with stress, as she is able to manage her time and recharge her energies.
- The patient is already troubled and in pain, and sometimes confused about their case. It is important to be able to understand their situation and feel with them so we can offer them the right comfort that will accompany their treatment. It will make patients feel more at ease and more comfortable, it will ease their emotional and psychological pain and that will help them accept treatment and react to it more positively.
- The healthcare professional should use words like "I understand" and "I comprehend" and "I know that you have a lot of responsibilities. Then, the healthcare professional should focus on the positive aspect of the patient getting better fast so they can actually go back to their responsibilities.
- Yes, I do. We can always listen more attentively and give patients the attention they need and try to respond supportively to their concerns.
- One time, a patient was silent and not talkative at all, so I assumed that the patient was ok. in fact she was not. I could have asked questions and enticed them to talk. they needed the attention and the listening ear and I should have done that.
- Patience is valuable virtue. Being patient while attentively listening to someone else is key. Asking the right questions and offering the right dose of emotional and psychological support.
