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Sunita Sinha
HR Consultant, Gestalt Alt Consulting, India
Sunita has over 25 years of expertise in designing and executing, Large & Complex Change interventions with Deep understanding of HR Subsystems and Process.
Tricky workplace situation handled
By this mentor in various human skills
1
- procastrination , Dwwindling away time , doing things that are not important
2
- Clarity of purpose , greater focus , greater outcome , leveraging full potential of self
3
- - self awareness is key -Notice that pattern of behaviour in my self ... - creates mechanisms to break that pattern - repeat practice till we gain mastery of that habit
4
- I am sugar pateience and i have systematicallly regualted my eating habits , Exercuse etc till i have reduced the medicine intake and i am on my recovery pathway.... it is very diffiult
1
- I realised I was unconsciously biased towards a candidate who came from my Institute :)
2
- - Remove all data which helps or supports bias which I have or I know of. - Take a panel to interview. - hold multiple interviews with different people (check comments) of past interviewer
3
- The world has changed and will continue to change in the next couple of years .... this scenario needs us to adapt to the changing reality and be open in our views to be successfullly navigate the Complexity and the speed of change in which we find ourselves.
4
- - Observing ...reflection - Practicising -Getting feedback on actions
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- - partly
6
- - feeling of loss of communiction / leading to mistrust , loss of comraderie in workplace seeting - for some who get their energy from people , this may lead to mental illness or exhaution - for people who have difficulty to segregate their office and home life ..... it may lead to negative outcomes
7
- I agree that establashing a routine is critical for creating a time table for the day .....Taking out time to exercise helps in defocussing and changing the mood ......Sleep is a very important element of manintaining balance in life . you shd decide how much is right for you and lastly , take breaks and connect to friends and family without agenda and most important do YOGA or meditation , 3 times a week
8
- 1. Focus on the future and good things that can happen in future 2. Pick up a new hobbby that you never thought you waanted to do .... see its success 3. Help others who can benefit from your help 4. make new connections 5. clean the closet or clear the shower
9
- - tracking your emotional triggers ( collect data ) - reflect on the patterns of behaviour that happen to understand the WHY - Focus on how to minimise and solve the issue
- extreme - when some one lies an
1
- because understood the Customers emotion at that time and keep own feelings out of the discussion , empathetic listening made to understand what was the problem...trying to solve a problem by solution that was winwin and kept the Customer loyal for future
2
- It is an inadequate answer because just thinking about it is part of the job and you could have had more empathy and solved the issue at your level rather than just listening and taking it up to manager... It was an missed opportunity to convert the customer to a long-term customer.
3
- Behaviour incident Questions and giving Scenarios that test the incumbents ability to understand the situation and respond accordingly ...apply active listening and empathy to real understand the situation
4
- Share from my life an example that helps - similar real life situation - that will help the person connect with me and if a negative story, then I can talk about my learnings and how I learnt from that experience, - If i have an inspiring story that helps the person get positive reinforcement that helps to inspire or reflect - inspiring stories always help
