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Tonja Brunn
Program Manager-ISD&Media, SCC Public Schools
Tonja is an experienced teacher & administrator skilled in Edtech, social inclusion & training. She has had 8 years of experience as a Professional Editor for all publicalications and strategic communications.
Tricky workplace situation handled
By this mentor in various human skills
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- a little aggressive, but a good starting point to look at customer service
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- Substantially exceed customer expectations; then ask them to refer you.
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- Building strong relationships and leveraging those with excellent products and services.
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- Using care is the best way to approach the decision-making process. You must not be blinded by relationships, status, power, previous success, etc. All three of the others are harmful in their own rights, but angry and aggressive behaviors not only affect the individual, but affect the team as a whole, so these behaviors would be the most harmful and hindering to the decision-making process.
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- We all have biases, but we must be aware of them and consciously work to overcome them so that they do not hinder our lives, both professionally and personally. Bias judgment is based on faulty assumptions whereas objective judgment takes an honest and unclouded view of a situation.
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- Poorly informed decisions
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- An open and flexible work environment provides a creative and innovate work experience.
- Sleeping at your desk is not an acceptable practice. Feel free to take breaks as needed to recharge.
- Stand up desks provide an opportunity to improve cognition and focus.
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- weakness
- strength
- strength
- strength
- weakness
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- You must have a clear sense of self to be able to truly help others. You must use your strengths to your advantage while also improving and addressing weaknesses and how they may impact your relationships and experiences.
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- Organization, administration, communication, personal relations
- Impulsivity, impatience, easily distracted
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- By understanding that we all are unique and that we all have different strengths and weaknesses.
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- Flexible, creative, passionate, powerful, curious, determined.
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- hire and encourage talented people that have innovate mindsets; model an innovative mindset
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- yes
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- Leadership must model and promote an innovative mindset. This can be accomplished in a variety of ways, from hiring practices to leadership's response to failures (used as a learning opportunity, not a chance for shame). Leaders must hire those with a voice and allow them to use their voices to create and innovate.
